Personalizing content and pricing for United States.
BUZBIX
Customer Care

Support Every Customer, Instantly.

Intelligent customer support that answers instantly, resolves what it can and hands off cleanly to your team — across your website, WhatsApp and email, 24 hours a day.

WhatsApp Demo
Illustrative

Slow Support Costs You Customers.

Customers expect fast answers on every channel. Overloaded teams and after-hours gaps mean tickets pile up and people leave frustrated.

Features

Everything built in

Website Chatbot
WhatsApp Support
Email Support
FAQ Automation
Ticket Routing
Human Handoff
CRM Integration
Business Impact Summary
How It Works

Get started without the hassle

Guided setup, no developers required — connect your channels and go live when you're ready.

01
Connect Channels
Link your selected channel(s) — website chat, WhatsApp and/or email — no code, no developers.
02
Train On Your FAQs
We train your AI on your knowledge base, policies and common questions.
03
Configure
Decide exactly when a conversation should reach a human on your team.
04
Go Live
Your AI answers customers 24/7 and hands off cleanly when it matters.
Industries

Who it's built for

Ecommerce
Retail
SaaS
Healthcare
Professional Services
Hospitality
Financial Services
Education
Pricing

Choose the plan that's right for your business.

Whether you're just getting started or managing multiple locations, there's a Customer Care™ plan designed for how you work.

Showing indicative prices in US Dollars · No long-term contracts

🚀
Care Starter™
Get started with AI support.
Solo businesses and small teams handling support alongside everything else.
$33/mo
$0 once-off setup
AI support assistant
Website or WhatsApp deployment
FAQ automation
2 team seats
AI drafts replies for human send
⭐ Most Popular
Care Growth™
Support customers everywhere, automatically.
Growing SMEs supporting customers across multiple channels.
$111/mo
$0 once-off setup
Everything in Starter, plus:
Website + WhatsApp + email
Automated AI resolution (not just drafts)
Ticket routing
Human handoff rules
CRM integration
👑
Care Enterprise™
Enterprise-grade customer support.
High-volume support operations and multi-brand businesses.
From $333/mo
Custom quotation
Everything in Growth, plus:
Unlimited/configurable team seats
Custom escalation rules
Dedicated onboarding
Custom quotation based on your requirements
Try Customer Care™ risk-free.
Experience how AI can help your business respond faster and get more done — before committing to a subscription.

Every plan includes

Secure cloud hosting
Regular platform updates
AI optimisation
Guided self-service setup
Email support
POPIA & GDPR-informed privacy practices

Give Every Customer An Instant Answer.

7-day free trial
No long-term contracts
Cancel anytime